Frequently asked questions
How long does delivery take?
Usually 2–5 business days within the UAE. You receive a WhatsApp message with a tracking number once shipped.
Is cash on delivery available?
Yes, COD is available across the UAE with no extra fees.
Can I edit or cancel my order?
You can amend or cancel within 30 minutes of confirmation by reaching us on WhatsApp.
How do I return an item?
Contact us within 14 days of delivery on WhatsApp or email and we will handle the process. The item must be in original condition.
Are the products authentic?
We work with verified suppliers and our team reviews every product before listing. Full refund if anything is off.
How do I contact support?
Our team is on WhatsApp and email daily. Replies usually come within an hour.